As of today, the Payment Relation Report only includes payments received from your clients with a factoring line in Mundi.

If you notice received payments in your platform that are not included in the report, it may be due to one of the following reasons:

• The payment was made prior to September 1, 2024.
• The payment was received from a buyer without a factoring line in Mundi and collected through your Mundi Account.
• The payment was made by you.
  
  If none of these apply, please contact [email protected] for assistance.