Once the deposit is registered, the Mundi team will proceed to apply the payment. The payment application may take up to 24 business hours. Settlements for advanced invoices are paid on the same day the payment is applied. Although the payment application may take time, the date the payment was received will always be taken into account for interest calculations.

Remember that to avoid delays in crediting your settlement, we need your client's Payment Instruction.

You can expedite this process as follows:

1. Granting us access to the payment portal enabled with your client.
2. Sending us the Transfer Receipt (including the invoice numbers to be settled) to [email protected].
3. Asking your client to copy [email protected] on all payment remittance emails.
4. Forwarding the payment remittance email you receive from your client (listing all the invoices being paid and the amount paid for each) to [email protected] and [email protected].