Depending on the payment method chosen by your client, there may be delays in reflecting the deposit in your account. If your client paid via WIRE transfer, the deposit may take up to 24 hours to reflect in your account. If the payment was made via ACH transfer, the estimated time is between 48 to 72 business hours. Finally, if the payment was made via check, the delay could be between 10 to 15 days.

Once the deposit is registered, you will receive an email notification confirming its receipt, and you will see the payment marked as “In process” on the platform while the Mundi team applies it according to the Payment Instruction received.

There is no need to contact us to notify that your client has made a payment. It will be processed automatically once the deposit is received.